Data policy
1. information that we collect
Cookies and similar technologies:
When you visit the Service, we may use cookies and similar technologies such as Google Analytics, pixels, web beacons and local storage to collect information about how you use our website and to provide you with features.
Lead forms & personal data
If we receive personal data from you via lead forms or other online or offline channels, this data is stored in a CRM system. You can object to the storage in the CRM system informally, either verbally or in writing. Furthermore, your personal data is stored by default by our mail programs, address books, calendars and so on. We will endeavor to delete your data from all systems on request. However, we cannot guarantee complete deletion from all devices throughout the company. The systematically stored data will be deleted by us by the archiving deadline at the latest.
2. use of your information
- We use your information in the context of our cooperation for the following purposes:
- To initiate orders with you
- To process orders with you
- To fulfill our maintenance obligations
- To evaluate your usage behavior with our products and to improve our services and products through statistics
- To develop and test products and functions
3. passing on information
We may also share your information and information from features such as cookies, log files, device identifiers and location data with third party organizations that assist us in providing our services and products to you (“Service Providers”). Our Service Providers will have access to your information to the extent necessary to provide the Service under appropriate conditions of confidentiality.
Responding to legal requests and loss prevention:
In response to a legal request (for example, an operational or privacy audit), we may access, retain or disclose your information to third parties if we believe in good faith that we have a legal obligation to do so. We may access, process and retain information we receive about you for a longer period of time if it is subject to a legal request or obligation, governmental investigation or inquiry into possible violations of our terms or policies, or otherwise to prevent harm.
